Frankish, J. S., Roberts, R., Storey, D. & Coad, A., 2015, Handbook of Service Business: Management, Marketing, Innovation and Internationalisation. Bryson, J. R. & Daniels, P. W. (eds.). Edward Elgar, p. 146-169
Research output: Chapter in Book/Published conference output › Chapter (peer-reviewed) › peer-review