A profile deviation analysis of top performing service employees in bank branches and call centres

Neeru Malhotra, Felix T. Mavondo, Avinandan Mukherjee

Research output: Unpublished contribution to conferenceUnpublished Conference Paperpeer-review

Original languageEnglish
Publication statusUnpublished - 2009
Event2009 AMA Winter Educator's Conference - Tampa, FL, United States
Duration: 20 Feb 200923 Feb 2009


Conference2009 AMA Winter Educator's Conference
Abbreviated title2009 AMA
Country/TerritoryUnited States
CityTampa, FL

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