An Organisational guide: Understanding, implementing and sustaining Schwartz Rounds.

Jill Maben, Mary Leamy, Cath Taylor, Ellie Reynolds, Caroline Shuldham, Jeremy Dawson, Imelda McCarthy, Shilpa Ross, Laura Bennett

Research output: Book/ReportCommissioned report


Providing high quality healthcare has an emotional impact on staff.
Often they experience high levels of psychological distress, face
increasing levels of scrutiny, regulation and demand, and have
increasingly limited resources. Schwartz Center Rounds® (Rounds)
were developed to support healthcare staff deliver compassionate
care by providing a safe space where staff could openly share and
reflect on the emotional, social and ethical challenges of their work.

Rounds are a monthly staff forum (not attended by patients) where
three to four employees (panellists) present short accounts of their
experiences of delivering patient care. The panel either present an
experience of a particular patient case that is shared collectively,
or present a set of individual experiences based around a theme
(‘A patient I’ll never forget’ or ‘What keeps me awake at night’ for
example). The Round lasts for one hour and initially panellists speak
for five minutes each, followed by a facilitated discussion with
contributions from the audience.
Original languageEnglish
Place of PublicationKing's College London
Number of pages24
Publication statusPublished - 2018

Bibliographical note

Copyright © 2018 King's College London


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