Attentional demand and cost responsibility as stressors in shopfloor jobs

Robin Martin, Toby D. Wall

Research output: Contribution to journalArticlepeer-review


Two studies were conducted to test for the effects of attentional demand and cost responsibility on psychological strain. One was a field experiment involving operators of computer-based manufacturing equipment, and the other was a cross-sectional investigation of employees in a wide range of jobs. The results showed increased strain only for those in jobs high on both attentional demand and cost responsibility. Implications for job design for new manufacturing technologies are discussed.
Original languageEnglish
Pages (from-to)69-86
Number of pages18
JournalAcademy of Management Journal
Issue number1
Publication statusPublished - 1 Mar 1989


  • job stress
  • employees - psychology
  • responsibility
  • attention
  • management
  • manufactures
  • employee morale
  • personnel management
  • industrial psychology
  • industrial management


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