Combining ERP systems with enterprise 2.0

Yucan Wang, Andrew Greasley

Research output: Chapter in Book/Published conference outputChapter (peer-reviewed)peer-review


The chapter discusses both the complementary factors and contradictions of adoption ERP-based systems with Enterprise 2.0. ERP is well known as IT's efficient business process management. Enterprise 2.0 supports flexible business process management, informal, and less structured interactions. Traditional studies indicate efficiency and flexibility may seem incompatible because they are different business objectives and may exist in different organizational environments. However, the chapter breaks traditional norms that combine ERP and Enterprise 2.0 in a single enterprise to improve both efficient and flexible operations simultaneously. Based on multiple case studies, the chapter analyzes the benefits and risks of the combination of ERP with Enterprise 2.0 from process, organization, and people paradigms.

Original languageEnglish
Title of host publicationSociotechnical enterprise information systems design and integration
EditorsMaria M. Cruz-Cunha, João Varajão, Antonio Trigo
PublisherIGI Global
Number of pages18
ISBN (Electronic)978-1-4666-3665-1
ISBN (Print)978-1-4666-3664-4
Publication statusPublished - Mar 2013

Publication series

NamePremier reference source
PublisherIGI Global


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