Contextualising servitization – the shaping of the organisational transformation

Jekaterina Dmitrijeva; Ali Ziaee Bigdeli; Andreas Schroeder; Timothy Baines

Contextualising servitization – the shaping of the organisational transformation

Jekaterina Dmitrijeva, Ali Ziaee Bigdeli, Andreas Schroeder, Timothy Baines

Research output: Chapter in Book/Published conference output › Conference publication

Abstract

This study has set out to build the evidence base underpinning the context of the SME servitization transformation. It explores how the organisational environment forces manufacturing SMEs to move towards service provision through depicting their perception of the business environment. The study contributes to the understanding of servitization by populating the selected conceptual model with insights drawn from collective experiences of 25 senior executives from 17 servitizing SMEs. The findings summarise how internal and external organisational environment factors shape servitization transformation and how they differ when considering the stages of transformation.

Original language	English
Title of host publication	Proceedings of the 25th EurOMA Conference
Publication status	Published - 26 Jun 2018
Event	25th International EurOMA Conference - Budapest, Hungary Duration: 24 Jun 2018 → 26 Jun 2018

Conference

Conference	25th International EurOMA Conference
Country/Territory	Hungary
City	Budapest
Period	24/06/18 → 26/06/18

Bibliographical note

© 2018 The Authors

Funding: This conference paper is part of a project that has received funding from the European Union’s Horizon 2020 research and innovation programme under the Marie SkłodowskaCurie grant agreement No 721909.

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Contextualising servitization
© 2018 The Authors
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title = "Contextualising servitization – the shaping of the organisational transformation",

abstract = "This study has set out to build the evidence base underpinning the context of the SME servitization transformation. It explores how the organisational environment forces manufacturing SMEs to move towards service provision through depicting their perception of the business environment. The study contributes to the understanding of servitization by populating the selected conceptual model with insights drawn from collective experiences of 25 senior executives from 17 servitizing SMEs. The findings summarise how internal and external organisational environment factors shape servitization transformation and how they differ when considering the stages of transformation.",

author = "Jekaterina Dmitrijeva and Bigdeli, {Ali Ziaee} and Andreas Schroeder and Timothy Baines",

note = "{\textcopyright} 2018 The Authors Funding: This conference paper is part of a project that has received funding from the European Union{\textquoteright}s Horizon 2020 research and innovation programme under the Marie Sk{\l}odowskaCurie grant agreement No 721909. ; 25th International EurOMA Conference ; Conference date: 24-06-2018 Through 26-06-2018",

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AU - Dmitrijeva, Jekaterina

AU - Bigdeli, Ali Ziaee

AU - Schroeder, Andreas

AU - Baines, Timothy

N1 - © 2018 The Authors Funding: This conference paper is part of a project that has received funding from the European Union’s Horizon 2020 research and innovation programme under the Marie SkłodowskaCurie grant agreement No 721909.

PY - 2018/6/26

Y1 - 2018/6/26

N2 - This study has set out to build the evidence base underpinning the context of the SME servitization transformation. It explores how the organisational environment forces manufacturing SMEs to move towards service provision through depicting their perception of the business environment. The study contributes to the understanding of servitization by populating the selected conceptual model with insights drawn from collective experiences of 25 senior executives from 17 servitizing SMEs. The findings summarise how internal and external organisational environment factors shape servitization transformation and how they differ when considering the stages of transformation.

AB - This study has set out to build the evidence base underpinning the context of the SME servitization transformation. It explores how the organisational environment forces manufacturing SMEs to move towards service provision through depicting their perception of the business environment. The study contributes to the understanding of servitization by populating the selected conceptual model with insights drawn from collective experiences of 25 senior executives from 17 servitizing SMEs. The findings summarise how internal and external organisational environment factors shape servitization transformation and how they differ when considering the stages of transformation.

UR - http://euroma2018.org/

M3 - Conference publication

BT - Proceedings of the 25th EurOMA Conference

T2 - 25th International EurOMA Conference

Y2 - 24 June 2018 through 26 June 2018

ER -

Contextualising servitization – the shaping of the organisational transformation

Abstract

Conference

Bibliographical note

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