Does audit improve quality in a hospital manufacturing unit?

C.A. Langley*, T.N. Cowan, J.C. Smith, J.F. Marriott, K.A. Wilson

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review


OBJECTIVE - To establish whether auditing improves the overall quality of a hospital manufacturing unit. DESIGN - Continuous assessment of the quality level of a hospital manufacturing unit using 14 quality indicators over a nine-month period, and two periods of audit carried out towards the beginning and end of the assessment period. SETTING - The non-sterile manufacturing, sterile manufacturing and repackaging services areas at the pharmacy manufacturing unit at Queens Hospital, Burton-on- Trent. RESULTS - Compliance ratings for the second audit were better than those for the first audit, but there was no overall improvement in quality over the study period. CONCLUSION - Auditing probably improves compliance by focusing the minds of the staff involved, rather than by initiating a sustained improvement in overall quality.

Original languageEnglish
Pages (from-to)406-409
Number of pages4
JournalHospital Pharmacist
Issue number9
Publication statusPublished - Oct 2003


  • asepsis
  • drug manufacture
  • hospital management
  • hospital pharmacy
  • medical audit
  • quality control


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