@inbook{3d5e4265dcb34bd8b3eab3e70f160472,
title = "Efficiency analysis of delivery officers in the postal sector using stochastic frontier and data envelopment analyses",
author = "Alan Horncastle and David Jevons and Paul Dudley and Emmanuel Thanassoulis",
year = "2006",
month = nov,
day = "6",
language = "English",
isbn = "978-1-84720-030-3",
series = "Advances in regulatory economics series",
publisher = "Edward Elgar",
pages = "149--164",
editor = "Crew, {Michael A.} and Kleindorfer, {Paul R.}",
booktitle = "Liberalization of the postal and delivery sector",
}