Examining the information and communication technologies enabling servitized manufacture

H.W. Lightfoot; T. Baines; P. Smart

doi:10.1177/0954405411399019

Examining the information and communication technologies enabling servitized manufacture

H.W. Lightfoot, T. Baines, P. Smart

Research output: Contribution to journal › Article › peer-review

Abstract

Services-led competitive strategies are critically important to Western manufacturers. This paper contributes to our basic knowledge of such strategies by examining the enabling information and communication technologies that successfully servitized manufacturers appear to be adopting. Although these are preliminary findings from a longer-term research programme, through this paper we seek to offer immediate assistance to manufacturers who wish to understand how they might exploit the servitization movement.

Original language	English
Pages (from-to)	1964-1968
Number of pages	5
Journal	Proceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture
Volume	225
Issue number	10
Early online date	8 Aug 2011
DOIs	https://doi.org/10.1177/0954405411399019
Publication status	Published - Oct 2011

Keywords

product-service systems
PSS
servitization
service delivery
ICT

Access to Document

10.1177/0954405411399019

Examining the information and communication technologiesAccepted author manuscript, 328 KB

http://pib.sagepub.com/content/225/10/1964

Cite this

@article{ea1b1d6229974a81a7c913c06e2e38d1,

title = "Examining the information and communication technologies enabling servitized manufacture",

abstract = "Services-led competitive strategies are critically important to Western manufacturers. This paper contributes to our basic knowledge of such strategies by examining the enabling information and communication technologies that successfully servitized manufacturers appear to be adopting. Although these are preliminary findings from a longer-term research programme, through this paper we seek to offer immediate assistance to manufacturers who wish to understand how they might exploit the servitization movement. ",

keywords = "product-service systems, PSS, servitization, service delivery, ICT",

author = "H.W. Lightfoot and T. Baines and P. Smart",

year = "2011",

month = oct,

doi = "10.1177/0954405411399019",

language = "English",

volume = "225",

pages = "1964--1968",

journal = "Proceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture",

issn = "0954-4054",

publisher = "SAGE",

number = "10",

}

TY - JOUR

T1 - Examining the information and communication technologies enabling servitized manufacture

AU - Lightfoot, H.W.

AU - Baines, T.

AU - Smart, P.

PY - 2011/10

Y1 - 2011/10

N2 - Services-led competitive strategies are critically important to Western manufacturers. This paper contributes to our basic knowledge of such strategies by examining the enabling information and communication technologies that successfully servitized manufacturers appear to be adopting. Although these are preliminary findings from a longer-term research programme, through this paper we seek to offer immediate assistance to manufacturers who wish to understand how they might exploit the servitization movement.

AB - Services-led competitive strategies are critically important to Western manufacturers. This paper contributes to our basic knowledge of such strategies by examining the enabling information and communication technologies that successfully servitized manufacturers appear to be adopting. Although these are preliminary findings from a longer-term research programme, through this paper we seek to offer immediate assistance to manufacturers who wish to understand how they might exploit the servitization movement.

KW - product-service systems

KW - PSS

KW - servitization

KW - service delivery

KW - ICT

UR - http://www.scopus.com/inward/record.url?scp=84855942597&partnerID=8YFLogxK

U2 - 10.1177/0954405411399019

DO - 10.1177/0954405411399019

M3 - Article

SN - 0954-4054

VL - 225

SP - 1964

EP - 1968

JO - Proceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture

JF - Proceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture

IS - 10

ER -

Examining the information and communication technologies enabling servitized manufacture

Abstract

Keywords

Access to Document

Other files and links

Fingerprint

Cite this