Abstract
Changing reinsurance buying behaviours and cost pressures require a smarter approach to managing
increasingly diverse client relationships.
This Masterclass:
• Examines how different types of information can reduce your need to rely on trust and goodwill in
business relationships;
• Shows how you can use concepts of ‘economic value’ and of ‘information value’ as key parameters to
select clients and manage your client relationships;
• Systematises four types of client relationship, and shows how these types can help you choose the most
appropriate forms of client engagement;
• Helps you to manage large and diverse client portfolios more efficiently.
This is the fifth of a series of seven such Masterclasses.
increasingly diverse client relationships.
This Masterclass:
• Examines how different types of information can reduce your need to rely on trust and goodwill in
business relationships;
• Shows how you can use concepts of ‘economic value’ and of ‘information value’ as key parameters to
select clients and manage your client relationships;
• Systematises four types of client relationship, and shows how these types can help you choose the most
appropriate forms of client engagement;
• Helps you to manage large and diverse client portfolios more efficiently.
This is the fifth of a series of seven such Masterclasses.
Original language | English |
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Number of pages | 19 |
Publication status | Published - 2013 |