Integration issues in the healthcare supply chain

Spyros Kitsiou, Aristides Matopoulos, Maro Vlachopoulou, Vicky Manthou

Research output: Chapter in Book/Published conference outputChapter (peer-reviewed)


The efficacy, quality, responsiveness, and value of healthcare services provided is increasingly attracting the attention and the questioning of governments, payers, patients, and healthcare providers. Investments on integration technologies and integration of supply chain processes, has been considered as a way towards removing inefficiencies in the sector. This chapter aims to initially provide an in depth analysis of the healthcare supply chain and to present core entities, processes, and flows. Moreover, the chapter explores the concept of integration in the context of the healthcare sector, and indentifies the integration drivers, as well as challenges.
Original languageEnglish
Title of host publicationHandbook of research on information technology management and clinical data administration in healthcare
EditorsAshish N. Dwivedi
PublisherIGI Global
Number of pages16
ISBN (Print)978-1-60566-356-2
Publication statusPublished - May 2009


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