Inter-organisational knowledge transfer process model

Shizhong Chen, Yanqing Duan, John S. Edwards

Research output: Chapter in Book/Published conference outputEntry for encyclopedia/dictionary


Knowledge management (KM) is an emerging discipline (Ives, Torrey & Gordon, 1997) and characterised by four processes: generation, codification, transfer, and application (Alavi & Leidner, 2001). Completing the loop, knowledge transfer is regarded as a precursor to knowledge creation (Nonaka & Takeuchi, 1995) and thus forms an essential part of the knowledge management process. The understanding of how knowledge is transferred is very important for explaining the evolution and change in institutions, organisations, technology, and economy. However, knowledge transfer is often found to be laborious, time consuming, complicated, and difficult to understand (Huber, 2001; Szulanski, 2000). It has received negligible systematic attention (Huber, 2001; Szulanski, 2000), thus we know little about it (Huber, 2001). However, some literature, such as Davenport and Prusak (1998) and Shariq (1999), has attempted to address knowledge transfer within an organisation, but studies on inter-organisational knowledge transfer are still much neglected. An emergent view is that it may be beneficial for organisations if more research can be done to help them understand and, thus, to improve their inter-organisational knowledge transfer process. Therefore, this article aims to provide an overview of the inter-organisational knowledge transfer and its related literature and present a proposed inter-organisational knowledge transfer process model based on theoretical and empirical studies.
Original languageEnglish
Title of host publicationEncyclopedia of communities of practice in information and knowledge management
EditorsElayne Coakes, Steve Clarke
PublisherIGI Global
Number of pages7
ISBN (Electronic)978-1-59140-558-0
ISBN (Print)978-1-59140-556-6
Publication statusPublished - 2006


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  • Communities of implementation

    Shaw, D., Baker, B. & Edwards, J. S., 2006, Encyclopedia of Communities of Practice in Information and Knowledge Management. Coakes, E. & Clarke, S. (eds.). IGI Global, p. 36-42 7 p.

    Research output: Chapter in Book/Published conference outputEntry for encyclopedia/dictionary

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