Inter-organisational knowledge transfer strategies

Shizhong Chen, Yanqing Duan, John S. Edwards, Russell Kinman

Research output: Chapter in Book/Published conference outputChapter


Inter-organisational knowledge transfer is very important for SMEs. However, compared to knowledge transfer within an organisation, its ‘boundary paradox’ makes its process more complicated and difficult to understand. In order to solve the ‘paradox’, inter-organisational knowledge transfer strategies need to be developed for SMEs. Through a review of the literature on knowledge transfer, this paper proposes an inter-organisational knowledge transfer process model that contains four stages (initiation, selection, interaction and conversion). It classifies three situations in which an SME exchanges knowledge with a customer (whether a larger company or an SME). It then applies a coordinating mechanism to analyse knowledge transfer strategies for the SME when it is a knowledgegiving firm and knowledge-receiving firm respectively, in the different stages of each situation.
Original languageEnglish
Title of host publicationKMAC2003
Subtitle of host publicationthe Knowledge Management Aston Conference 2003
EditorsJohn Edwards
PublisherOperational Research Society
Number of pages14
ISBN (Print)0-903440-29-6
Publication statusPublished - 2003
EventKnowledge Management Aston Conference - Birmingham, United Kingdom
Duration: 14 Jul 200315 Jul 2003


ConferenceKnowledge Management Aston Conference
Abbreviated titleKMAC 2003
Country/TerritoryUnited Kingdom

Bibliographical note

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  • strategies
  • knowledge transfer
  • inter-organisation
  • SMEs


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