Inter-organizational co-operation, conflict and change

Erik A. Mooi

Research output: Book/ReportBook


Relationships between organizations can be characterized by cooperation, conflict, and change. In this dissertation we study cooperation between organizations by investigating how norms in relationships can enhance innovativeness and subsequently impact relationship performance. We do so by incorporating both beneficial aspects of long term relationships as well as “dark side” factors that may decrease innovativeness. This provides a balanced assessment of the factors increasing and decreasing the performance of relationships. Next, we study conflict between organizations by taking a network view on conflict which helps explain why organizations react to conflict. We find stakeholders to have an effect on channel conflict responsiveness. Finally we study change by means of an organization’s ability to successfully add an Internet channel to their distribution system in order to sell its products or services directly to the end-user. We find that an Internet channel is best implemented by organizations that are flexible and we identify several circumstances under which this flexibility is highest.
Original languageEnglish
Place of PublicationAmsterdam (NL)
PublisherRozenburg Publishers
Number of pages177
ISBN (Print)978-90-5170-939-1
Publication statusPublished - 2007

Publication series

NameTinbergen Institute Research Series
PublisherRozenburg Publishers - Thela Thesis


  • inter-organizational co-operation
  • conflict
  • change


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