Investigating the current and future use of it by 3PL providers in europe and the far east

M. Lim, Aristides Matopoulos, Yong Yu

Research output: Chapter in Book/Published conference outputConference publication


The paper investigates the role of current and future IT applications in 3PL services in Europe and the Far East. For clients' competitive advantage, 3PL providers increasingly contribute IT systems to logistics, helping 3PL providers to enhance supply chain collaboration with business partners. Through qualitative interviews, questionnaires and secondary data analysis, common attributes of both regions' IT systems are identified which enable supply chain partners to collaborate and share information. Most companies already implement IT systems for processing transactions, but recognized motivations and barriers remain, since 3PL providers incompletely understand clients' IT requirements. Long-term productivity gains require sophisticated IT systems to streamline cycles and improve supply chain visibility, thus facilitating planning and decision-making.

Original languageEnglish
Title of host publicationInternational Conference on Industrial Logistics, ICIL 2012 - conference proceedings
PublisherUniversity of Zagreb
Number of pages8
ISBN (Print)978-953-773-816-7
Publication statusPublished - 2012
Event11th International Conference on Industrial Logistics - Zadar, Croatia
Duration: 14 Jun 201216 Jun 2012


Conference11th International Conference on Industrial Logistics
Abbreviated titleICIL 2012


  • competitive advantage
  • Europe
  • Far East
  • information technology
  • third party logistics


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