Linking Research and Teaching: an Applied Soft Systems Methodology Case Study

Lynda Holland, Joy Garfield

Research output: Contribution to journalArticlepeer-review


This paper links research and teaching through an applied Soft Systems Methodology case study. The case study focuses on the redevelopment of a Research and Professional Skills module to provide support for international postgraduate students through the use of formative feedback with the aim of increasing academic research skills and confidence. The stages of the Soft Systems Methodology were used as a structure for the redevelopment of module content and assessment. It proved to be a valuable tool for identifying complex issues, a basis for discussion and debate from which an enhanced understanding was gained and a successful solution implemented together with a case study that could be utilised for teaching Soft Systems Methodology concepts. Changes to the module were very successful and resulted in significantly higher grades and a higher pass rate.
Original languageEnglish
Pages (from-to)23-38
Number of pages15
JournalInternational Journal of Information Technologies and Systems Approach
Issue number2
Publication statusPublished - 2016

Bibliographical note

Copyright © 2016 IGI Global.


  • Formative feedback
  • Information systems
  • Information technology
  • International students
  • Postgraduate
  • Research skills
  • Scaffolding
  • Soft systems methodology
  • Systems thinking


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