Logistics Innovation in Small 3PLs: what is the Role of ICT?

Pietro Evangelista, Alan McKinnon, Edward Sweeney

Research output: Chapter in Book/Published conference outputConference publication


For companies competing in highly dynamic markets, the search for new sources of competitive advantages is mandatory. Innovation is considered a fundamental component of a successful business as it allows companies to sustain profit margins and sales growth and to reduce pressures coming from competitors. In the knowledge-driven economy, information and communication technology (ICT) plays an important role as it enables innovation in product/service, processes and organisations especially in service companies. This paper investigates the role of ICT in logistics innovation. The focus of the paper is on the effects that ICT usage is having on the management of small third-party logistics service providers (3PLs). On the basis of quantitative and qualitative
evidence emerging from a recent survey carried out on the Italian logistic service market, the paper analyses how ICT is used to support logistics innovation and the factors inhibiting/facilitate the usage of ICT in such companies. Implications for logistics innovation management will be outlined from both research and managerial perspectives.
Original languageEnglish
Title of host publicationGlobal supply chains : developing skills, capabilities and networks
Subtitle of host publicationproceedings of the Logistics Research Network Annual Conference 2007
EditorsChandra S. Lalwani, John Mangan, Tim Butcher, Adrian Coronado Mondragon
PublisherAcademic Press
Number of pages6
Publication statusPublished - Sept 2007
Event12th Annual Conference of the Logistics Research Network - Kingston Upon Hull, United Kingdom
Duration: 5 Sept 20077 Sept 2007


Conference12th Annual Conference of the Logistics Research Network
Country/TerritoryUnited Kingdom
CityKingston Upon Hull


Dive into the research topics of 'Logistics Innovation in Small 3PLs: what is the Role of ICT?'. Together they form a unique fingerprint.

Cite this