Abstract
This paper reports results from an ongoing project examining what managers think about knowledge management in the context of their organisation. This was done in a facilitated computerassisted group workshop environment. Here we compare the outcomes of workshops held for two relatively large UK organisations, one public sector and the other private. Our conclusions are that there are relatively few differences between the perceptions of these two groups of managers, and that these differences stem more from the stage of the knowledge management life cycle that the two organisations have reached, rather than from the difference in context between public and private sector. © iKMS & World Scientific Publishing Co.
Original language | English |
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Pages (from-to) | 135-151 |
Number of pages | 17 |
Journal | Journal of Information and Knowledge Management |
Volume | 2 |
Issue number | 2 |
DOIs | |
Publication status | Published - 1 Dec 2003 |
Bibliographical note
Electronic version of an article published as Journal of Information and Knowledge Management, 2(2), 2003, 135-151. DOI:10.1142/S0219649203000036. © World Scientific Publishing Company. http://www.worldscinet.com/jikm/02/0202/S0219649203000036.htmlThis paper reports results from an ongoing project examining what managers think about knowledge management in the context of their organisation. This was done in a facilitated computer-assisted group workshop environment. Here we compare the outcomes of workshops held for two relatively large UK organisations, one public sector and the other private. Our conclusions are that there are relatively few differences between the perceptions of these two groups of managers, and that these differences stem more from the stage of the knowledge management life cycle that the two organisations have reached, rather than from the difference in context between public and private sector.
Keywords
- facilitation
- group decision support
- knowledge champion
- knowledge management
- knowledge management life cycle