Managing risk in enterprise resource planning projects

Prasanta K. Dey; David Bennett; Ben Clegg

Managing risk in enterprise resource planning projects

Prasanta K. Dey, David Bennett, Ben Clegg

Research output: Chapter in Book/Published conference output › Conference publication

Abstract

Enterprise Resource Planning (ERP) projects are strategic and capital intensive, so failure may be costly and even cause bankruptcy of companies. Previous studies have proposed ways for improving implementation, but they are mostly generic and follow standardized project management practices as specified in various standards (e.g. the “project management body of knowledge” of the Project Management Institute). Because ERP is interdisciplinary (involving change management, project management and information technology management), it warrants a customized approach to managing risks throughout the life cycle of implementation and operation. Through a practical case study, this paper demonstrates a qualitative, user friendly approach to ERP project risk management. Firstly, through a literature review it identifies various risk factors in ERP implementation. Secondly, the risk management practices of a UK-based multinational consulting company in one of its clients are evaluated. The risk factors from the case study organization and literature are then compared and discussed.

Original language	English
Title of host publication	Implementation - realizing operations management knowledge
Subtitle of host publication	proceedings of 16th International Annual Conference of the European Operations Management Association
Editors	Mats Johansson, Patrik Jonsson
Publication status	Published - 2009
Event	16th international annual conference of the European Operations Management Association - Göteborg, Sweden Duration: 14 Jun 2009 → 17 Jun 2009

Conference

Conference	16th international annual conference of the European Operations Management Association
Abbreviated title	EurOMA 2009
Country/Territory	Sweden
City	Göteborg
Period	14/06/09 → 17/06/09

Keywords

ERP
project processes
risk management

Access to Document

Managing risk in enterprise resource planning projectsSubmitted manuscript, 142 KB

2 Conference publication

The greening of a luxury car manufacturer
Nunes, B., Bennett, D., Shaw, D. & Brookes, N., 2009, Implementation - realizing operations management knowledge: proceedings of 16th International Annual Conference of the European Operations Management Association. Johansson, M. & Jonsson, P. (eds.).
Research output: Chapter in Book/Published conference output › Conference publication

Open Access
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The trouble with theories in supply chain management and logistics
Clegg, B. T., Lloyd, C. & Dey, P. K., 2009, Implementation - realizing operations management knowledge: proceedings of 16th International Annual Conference of the European Operations Management Association. Johansson, M. & Jonsson, P. (eds.). 12 p.
Research output: Chapter in Book/Published conference output › Conference publication

Cite this

@inproceedings{ff8007d2c2494f7183c6f70b3ca07c10,

title = "Managing risk in enterprise resource planning projects",

abstract = "Enterprise Resource Planning (ERP) projects are strategic and capital intensive, so failure may be costly and even cause bankruptcy of companies. Previous studies have proposed ways for improving implementation, but they are mostly generic and follow standardized project management practices as specified in various standards (e.g. the “project management body of knowledge” of the Project Management Institute). Because ERP is interdisciplinary (involving change management, project management and information technology management), it warrants a customized approach to managing risks throughout the life cycle of implementation and operation. Through a practical case study, this paper demonstrates a qualitative, user friendly approach to ERP project risk management. Firstly, through a literature review it identifies various risk factors in ERP implementation. Secondly, the risk management practices of a UK-based multinational consulting company in one of its clients are evaluated. The risk factors from the case study organization and literature are then compared and discussed.",

keywords = "ERP, project processes, risk management",

author = "Dey, {Prasanta K.} and David Bennett and Ben Clegg",

year = "2009",

language = "English",

editor = "Mats Johansson and Patrik Jonsson",

booktitle = "Implementation - realizing operations management knowledge",

note = "16th international annual conference of the European Operations Management Association, EurOMA 2009 ; Conference date: 14-06-2009 Through 17-06-2009",

}

Dey, PK , Bennett, D & Clegg, B 2009, Managing risk in enterprise resource planning projects. in M Johansson & P Jonsson (eds), Implementation - realizing operations management knowledge: proceedings of 16th International Annual Conference of the European Operations Management Association. 16th international annual conference of the European Operations Management Association, Göteborg, Sweden, 14/06/09.

Managing risk in enterprise resource planning projects. / Dey, Prasanta K.; Bennett, David ; Clegg, Ben.
Implementation - realizing operations management knowledge: proceedings of 16th International Annual Conference of the European Operations Management Association. ed. / Mats Johansson; Patrik Jonsson. 2009.

Research output: Chapter in Book/Published conference output › Conference publication

TY - GEN

T1 - Managing risk in enterprise resource planning projects

AU - Dey, Prasanta K.

AU - Bennett, David

AU - Clegg, Ben

PY - 2009

Y1 - 2009

N2 - Enterprise Resource Planning (ERP) projects are strategic and capital intensive, so failure may be costly and even cause bankruptcy of companies. Previous studies have proposed ways for improving implementation, but they are mostly generic and follow standardized project management practices as specified in various standards (e.g. the “project management body of knowledge” of the Project Management Institute). Because ERP is interdisciplinary (involving change management, project management and information technology management), it warrants a customized approach to managing risks throughout the life cycle of implementation and operation. Through a practical case study, this paper demonstrates a qualitative, user friendly approach to ERP project risk management. Firstly, through a literature review it identifies various risk factors in ERP implementation. Secondly, the risk management practices of a UK-based multinational consulting company in one of its clients are evaluated. The risk factors from the case study organization and literature are then compared and discussed.

AB - Enterprise Resource Planning (ERP) projects are strategic and capital intensive, so failure may be costly and even cause bankruptcy of companies. Previous studies have proposed ways for improving implementation, but they are mostly generic and follow standardized project management practices as specified in various standards (e.g. the “project management body of knowledge” of the Project Management Institute). Because ERP is interdisciplinary (involving change management, project management and information technology management), it warrants a customized approach to managing risks throughout the life cycle of implementation and operation. Through a practical case study, this paper demonstrates a qualitative, user friendly approach to ERP project risk management. Firstly, through a literature review it identifies various risk factors in ERP implementation. Secondly, the risk management practices of a UK-based multinational consulting company in one of its clients are evaluated. The risk factors from the case study organization and literature are then compared and discussed.

KW - ERP

KW - project processes

KW - risk management

M3 - Conference publication

BT - Implementation - realizing operations management knowledge

A2 - Johansson, Mats

A2 - Jonsson, Patrik

T2 - 16th international annual conference of the European Operations Management Association

Y2 - 14 June 2009 through 17 June 2009

ER -

Managing risk in enterprise resource planning projects

Abstract

Conference

Keywords

Access to Document

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Research output

The greening of a luxury car manufacturer

The trouble with theories in supply chain management and logistics

Cite this