Maximising the economic and social impact of Six Sigma

Research output: Chapter in Book/Published conference outputConference publication


This paper reports on how Six Sigma training can be made more effective. The research is empirically based. To date it has engaged with over 100 respondents from 60 different organisations around the world. The questionnaire has been derived from leading refereed sources and expert practitioner experience and addresses both success factor and tools issues from three perspectives: (i) academic, (ii) training, and (iii) practice to help maximise economic and social impact of programmes.
This topic is important because the popularity of Six Sigma adoption in organisations has grown dramatically over recent years. This is probably because many accounts of great cost savings and quality improvements have been published by major international companies. However, other companies striving to emulate this success are finding that effective implementation needs experienced and well trained individuals. To date, there have been few such surveys and this work-in-progress benchmarking study provides unique insight.
Original languageEnglish
Title of host publicationPOMS : Production & Operation Management Society
Subtitle of host publication18th annual POMS conference, Dalllas - 2007
EditorsSushil Gupta
Number of pages9
Publication statusPublished - 2007
Event18th annual conference of the Production and Operation Management Society - Dallas, United States
Duration: 4 May 20077 May 2007


Conference18th annual conference of the Production and Operation Management Society
Abbreviated titlePOMS 2007
Country/TerritoryUnited States


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