TY - CHAP
T1 - Online grocery provision resistance
T2 - understanding urban (non-)collaboration and ambiguous supply chain environments
AU - de Kervenoael, Ronan
AU - Bozkaya, Burçin
AU - Palmer, Mark
PY - 2011/6
Y1 - 2011/6
N2 - This chapter investigates the resistance by institutional actors in ambiguous supply chain environments for online grocery provision. Recent studies have shown that significant shifts in urban geographies are increasing consumers' expectations of online retail provision. However, at the same time there is also growing evidence that the collaborative practice in online grocery provision within the urban supply chains is resisted. That these trends are found despite growing demand of online provision highlights both the difficulty of bringing geographically dispersed supply partners together and the problems associated with operating within and across ambiguous environments. Drawing upon twenty-nine in-depth interviews with a range of institutional actors, including retail, logistics, and urban planning experts within an urban metropolis in an emerging market, we detail the different ways that collaboration is resisted in online retail provision. Several different patterns of resistance were identified in (non-) collaboration notably, ideological, functional, regulatory and spatial.
AB - This chapter investigates the resistance by institutional actors in ambiguous supply chain environments for online grocery provision. Recent studies have shown that significant shifts in urban geographies are increasing consumers' expectations of online retail provision. However, at the same time there is also growing evidence that the collaborative practice in online grocery provision within the urban supply chains is resisted. That these trends are found despite growing demand of online provision highlights both the difficulty of bringing geographically dispersed supply partners together and the problems associated with operating within and across ambiguous environments. Drawing upon twenty-nine in-depth interviews with a range of institutional actors, including retail, logistics, and urban planning experts within an urban metropolis in an emerging market, we detail the different ways that collaboration is resisted in online retail provision. Several different patterns of resistance were identified in (non-) collaboration notably, ideological, functional, regulatory and spatial.
UR - http://www.scopus.com/inward/record.url?scp=84899259549&partnerID=8YFLogxK
UR - http://www.igi-global.com/chapter/online-grocery-provision-resistance/54052
U2 - 10.4018/978-1-60960-581-0.ch009
DO - 10.4018/978-1-60960-581-0.ch009
M3 - Chapter (peer-reviewed)
AN - SCOPUS:84899259549
SN - 978-1-6096-0581-0
T3 - Premier Reference Source
SP - 120
EP - 143
BT - Business organizations and collaborative web
A2 - Malik, Kamna
A2 - Choudhary, Praveen
PB - IGI Global
ER -