Operations Management

Steve Paton, Ben Clegg, Juliana Hsuan, Alan Pilkington

Research output: Book/ReportBook


Good operations management is not only crucial to success in business, but critical to our survival. Now in its second edition, Operations Management retains its engaging writing style and balanced approach of quantitative and qualitative material. With integrated theories and real-world examples, this new edition presents increasingly important principles, applicable to both service and manufacturing contexts, in a clear and captivating way. Containing everything necessary to understand this fascinating and ever evolving field, this textbook will soon become indispensable.
Original languageEnglish
Number of pages518
ISBN (Electronic)9781526848239, 1526848236
ISBN (Print)9781526848222, 1526848228
Publication statusPublished - 4 Dec 2020


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