Organisational unlearning, human capital and their combined effects on firm performance

The purpose of this paper is to examine the concept of organisational unlearning and its relationship with firm performance through human capital effectiveness. To that end, a comprehensive review of the literature on the concept of unlearning has been carried out and a theoretical model to measure these relationships has been developed. A sample of 112 Spanish companies listed on the Stock Exchange was then used to validate the proposed model. The quantitative methodology used is based on the methods of structural equations (PLS). It involved the construction and analysis of a structural model using subjective and objective criteria in our measurement variables. Our results show that organisational unlearning indirectly affects firm performance by developing and exploiting new skills and abilities that increase the value and effectiveness of human capital.