Outsourcing to Cloud-based Computing Services in Higher Education in Saudi Arabia

A Al Wasel, Benjamin T Clegg, Andreas Schroeder

Research output: Chapter in Book/Published conference outputChapter (peer-reviewed)peer-review


In recent years Saudi Arabia has made great strides in higher education. This paper looks at the higher education sector in Saudi Arabia with special emphasis on outsourcing to Software as a Service based email systems as a positive enabler of higher education. Outsourcing can be defined as the process of contracting services to a third party with financial and contractual terms to govern that provision. There are many advantages and disadvantages of outsourcing and many reasons why an organization might decide to outsource specific services. This chapter describes the information systems outsourcing trend towards cloud based solutions (particularly email) in the Saudi Arabian higher education sector over the last few years and discusses the implications of this trend.
Original languageEnglish
Title of host publicationDesign Solutions for User-Centric Information Systems
PublisherIGI Global
Number of pages15
ISBN (Electronic)9781522519454
ISBN (Print)9781522519447 , 1522519440
Publication statusPublished - 21 Dec 2016


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