Risk management in enterprise resource planning implementation

Research output: Chapter in Book/Published conference outputChapter


Enterprise Resource Planning (ERP) projects are risky, but if they are implemented appropriately, they can provide competitive advantage to organizations. Therefore, ERP implementation has become one of the most critical aspects of today’s information management research. The main purpose of this chapter is to describe a new ERP Risk Assessment Framework (RAF) that can be used to increase the success of ERP implementation. In this chapter, through a case study based in a leading UK-based energy service provider, we demonstrate the new risk Assessment Framework (RAF), which has been shown to help identify and mitigate risks in ERP implementation. In contrast to other research, this RAF identifies risks hierarchically in external engagement, programme management, work stream and work package levels across technical, schedule, operational, business and organizational categories. This not only helped to develop responses to mitigate risks but also facilitates on-going risk control.

Original languageEnglish
Title of host publicationRisk Management in Engineering and Construction
Subtitle of host publicationTools and Techniques
Number of pages20
ISBN (Electronic)9781134019298
Publication statusPublished - 26 Sept 2019

Bibliographical note

Publisher Copyright:
© 2020 selection and editorial matter, Stephen O. Ogunlana and Prasanta Kumar Dey; individual chapters, the contributors.


Dive into the research topics of 'Risk management in enterprise resource planning implementation'. Together they form a unique fingerprint.

Cite this