Running a professional academic-related team in an academic environment

Helen E. Higson, Jane Filby

Research output: Unpublished contribution to conferenceUnpublished Conference Paper


This paper considers the position of a large full-range business school and ways in which it can improve its efficiency and effectiveness, and enhance students' learning environment by the strategic use of academic-related staff within key roles in the School. Some of these roles have traditionally been undertaken by academic staff, but the increased complexity of the Business School environment makes it impossible for academic staff to undertake all roles if the School wants to be innovative and successful in a highly changing external environment. The investigation is carried out via a series of semi-structure interviews, conducted with academic and academic related staff across the School. This is compared with a review of recent literature in the subject. The paper concludes that both the efficient running of the School and the learning environment of students are improved via the partnership of academics and support staff. The findings reveal, however, that the use of academic-related staff must be done sensitively, to ensure that institutions do not become over bureaucratic or academics alienated in the drive to focus on the student experience.
Original languageEnglish
Publication statusUnpublished - 2005
EventThe HE Academy Business, Management and Accountancy Conference - London (UK), United Kingdom
Duration: 1 Jan 2005 → …


ConferenceThe HE Academy Business, Management and Accountancy Conference
Country/TerritoryUnited Kingdom
CityLondon (UK)
Period1/01/05 → …


  • professional academic-related team
  • academic environment


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