TY - JOUR
T1 - Servitization within manufacturing operations
T2 - an exploration of the impact to facilities practices
AU - Baines, T.S.
AU - Lightfoot, H.W.
AU - Smart, P.
PY - 2012/2
Y1 - 2012/2
N2 - Servitization is a growing area of interest amongst practitioners, policymakers, and academics, and much is still to be learnt about its adoption in practice. This paper makes a contribution to this debate by identifying the key facilities practices that successful servitizing manufacturers appear to be deploying, and the underlying rationale behind their configuration. Although these are preliminary findings from a longer-term research programme, this short communication seeks to highlight the implications for manufacturing professionals and organizations who are considering the servitization of their operations.
AB - Servitization is a growing area of interest amongst practitioners, policymakers, and academics, and much is still to be learnt about its adoption in practice. This paper makes a contribution to this debate by identifying the key facilities practices that successful servitizing manufacturers appear to be deploying, and the underlying rationale behind their configuration. Although these are preliminary findings from a longer-term research programme, this short communication seeks to highlight the implications for manufacturing professionals and organizations who are considering the servitization of their operations.
KW - servitization
KW - product service systems
KW - facilities
KW - supply chain
KW - operations
UR - http://www.scopus.com/inward/record.url?scp=84860237805&partnerID=8YFLogxK
U2 - 10.1177/0954405411407123
DO - 10.1177/0954405411407123
M3 - Article
SN - 0954-4054
VL - 226
SP - 377
EP - 380
JO - Proceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture
JF - Proceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture
IS - 2
ER -