Spotlight on fraud risk in hospitality a systematic literature review

Research output: Contribution to journalLiterature reviewpeer-review


This is the first systematic review of fraud in the hospitality sector to provide a holistic view of this crime, identify literature gaps, and suggest new directions for future research. The paper identifies six main themes in hospitality fraud research based on a "4W2H" framework that examines (i) WHAT – are the fraud types, (ii) WHO - are the fraud victims and perpetrators, (iii) WHERE - is fraud taking place in hospitality, (iv) WHY – is fraud committed, (v) HOW – is fraud committed, and (vi) HOW THEN – can fraud be countered. Overall, the review reveals that research on hospitality fraud is sparse and requires substantial attention. The study identifies several gaps and suggests new directions for future research. The findings have implications for theory and practice, later discussed.
Original languageEnglish
Article number103630
Number of pages16
JournalInternational Journal of Hospitality Management
Early online date8 Nov 2023
Publication statusPublished - 1 Jan 2024

Bibliographical note

Copyright © 2023 The Author(s). Published by Elsevier Ltd. This is an open access article under the CC BY license (


  • Corruption
  • Crime
  • Deviance
  • Fraud
  • Hospitality
  • Theft


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