Supply chain knowledge management: a literature review

Marianna Marra, William Ho, John Edwards

Research output: Contribution to journalArticlepeer-review

Abstract

This paper aims to contribute to the debate on the role of knowledge management in supply chain management by reviewing the published literature. A total of 58 selected referred journal articles were systematically analyzed. This review identifies various theoretical and methodological characteristics of the way in which knowledge management applications are proposed in the supply chain context. The review shows that little evidence exists of the positive relation between the use of IT solutions and firms’ performance. Some issues remain unexplored such as the problem of knowledge obsolescence in supply chain management. A deeper understanding of the knowledge accumulation process could give new insights. The paper concludes with some future directions for theory construction and empirical research.
Original languageEnglish
Pages (from-to)6103-6110
Number of pages8
JournalExpert Systems with Applications
Volume39
Issue number5
DOIs
Publication statusPublished - Apr 2012

Bibliographical note

NOTICE: this is the author’s version of a work that was accepted for publication in Expert systems with applications. Changes resulting from the publishing process, such as peer review, editing, corrections, structural formatting, and other quality control mechanisms may not be reflected in this document. Changes may have been made to this work since it was submitted for publication. A definitive version was subsequently published in Marra, M, Ho, W & Edwards, J, 'Supply chain knowledge management: A literature review' Expert systems with applications, vol. 39, no. 5 (2012) DOI http://dx.doi.org/10.1016/j.eswa.2011.11.035

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