The effect of management strategies on employee attitudes and service behaviours: an illustrative case study

Anna-Lena Ackfeldt, Veronica Wong

Research output: Chapter in Book/Published conference outputConference publication

Original languageEnglish
Title of host publicationManagement futures
Subtitle of host publication[conference proceedings 2005, British Academy of Management]
PublisherBritish Academy of Management
ISBN (Print) 0-9549608-1-5, 978-0-9549608-1-0
Publication statusPublished - 15 Nov 2005
EventBritish Academy of Management Annual Conference - Oxford, United Kingdom
Duration: 13 Sept 200515 Sept 2005

Publication series

NameBAM conference
PublisherBritish Academy of Management


ConferenceBritish Academy of Management Annual Conference
Country/TerritoryUnited Kingdom

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