TY - CHAP
T1 - Tourism Destination Management: A Collaborative Approach
AU - Ammirato, Salvatore
AU - Felicetti, Alberto Michele
AU - Della-gala, Marco
N1 - © IFIP International Federation for Information Processing 2014
PY - 2014
Y1 - 2014
N2 - Collaboration is a key factor of sustainable growth across territories and industrial sectors. Tourism, one of the largest industries in the world, has been subject to strongest innovation in the last years. Main reasons of this reside both in the availability of new ICTs - Information and Communication Technologies - and organizational models, which directly connect tourists among them and with service providers, and in the always more personalized supply of tourism experience. Tourism destinations can benefit of such innovations if they are able to reorganize the territorial tourism offer around different pattern of collaboration in order to give 2.0 tourists opportunities to live an augmented tourism experience. This paper deals with the possible forms of collaborative networks that can rise within a destination with a focus on relationships between services delivered by the Tourism Destination and the requests of services at the different phases of the tourist 2.0 lifecycle.
AB - Collaboration is a key factor of sustainable growth across territories and industrial sectors. Tourism, one of the largest industries in the world, has been subject to strongest innovation in the last years. Main reasons of this reside both in the availability of new ICTs - Information and Communication Technologies - and organizational models, which directly connect tourists among them and with service providers, and in the always more personalized supply of tourism experience. Tourism destinations can benefit of such innovations if they are able to reorganize the territorial tourism offer around different pattern of collaboration in order to give 2.0 tourists opportunities to live an augmented tourism experience. This paper deals with the possible forms of collaborative networks that can rise within a destination with a focus on relationships between services delivered by the Tourism Destination and the requests of services at the different phases of the tourist 2.0 lifecycle.
KW - Tourism breeding environment
KW - Collaborative Networked Organization
KW - Tourism Extended Enterprise
KW - Tourism Virtual Organization
KW - augmented tourism experience
KW - tourist 2.0 lifecycle
UR - https://link.springer.com/chapter/10.1007/978-3-662-44745-1_21
U2 - 10.1007/978-3-662-44745-1_21
DO - 10.1007/978-3-662-44745-1_21
M3 - Chapter (peer-reviewed)
SN - 978-3-662-44744-4
VL - 434
T3 - IFIP Advances in Information and Communication Technology
SP - 217
EP - 226
BT - Collaborative Systems for Smart Networked Environments
A2 - Camarinha-Matos, Luis M.
A2 - Afsarmanesh, Hamideh
PB - Springer
ER -