@inproceedings{3b6d881169e042ffb2db0b850452eab9,
title = "Towards an inter-organisational knowledge transfer framework for SMEs",
abstract = "This paper aims to develop a framework for SMEs to help them understand, and thus to improve, the process of knowledge exchange with their customers or suppliers. Through a review of the literature on knowledge transfer, organisational learning, social network theory and electronic networks, the key actors, key factors and their relationships in the process are identified. Finally, a framework containing all above points is proposed.",
keywords = "framework, SMEs, knowledge transfer, inter-organisation, organisational learning, social network",
author = "Shizhong Chen and Yanqing Duan and Edwards, {John S.}",
note = "{\textcopyright} The authors; 3rd European Conference on Knowledge Management, 3rd ECKM ; Conference date: 24-09-2002 Through 25-09-2002",
year = "2002",
language = "English",
isbn = "0-9540488-6-5",
pages = "199--211",
editor = "S. Carlsson",
booktitle = "Third European conference on knowledge management",
publisher = "Academic conferences",
}