Towards an inter-organisational knowledge transfer framework for SMEs

Shizhong Chen, Yanqing Duan, John S. Edwards

Research output: Chapter in Book/Published conference outputConference publication

Abstract

This paper aims to develop a framework for SMEs to help them understand, and thus to improve, the process of knowledge exchange with their customers or suppliers. Through a review of the literature on knowledge transfer, organisational learning, social network theory and electronic networks, the key actors, key factors and their relationships in the process are identified. Finally, a framework containing all above points is proposed.

Bibliographical note

© The authors

Keywords

  • framework
  • SMEs
  • knowledge transfer
  • inter-organisation
  • organisational learning
  • social network

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  • Group perceptions of knowledge management

    Edwards, J. S., Shaw, D. & Collier, P. M., 2002, Third European Conference on Knowledge Management. Carlsson, S. (ed.). Academic conferences, p. 259-274 16 p.

    Research output: Chapter in Book/Published conference outputConference publication

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