Towards understanding IT value co-creation in crowdsourcing: the multiple stakeholders' perspective research-in-progress paper

Hee Rui He; Julia Kotlarsky; Roya Gholami

Towards understanding IT value co-creation in crowdsourcing: the multiple stakeholders' perspective research-in-progress paper

Hee Rui He, Julia Kotlarsky, Roya Gholami

Operations & Information Management

Research output: Chapter in Book/Published conference output › Conference publication

Abstract

Contemporary business environment involves IT being invested and shared by multiple stakeholders in collaborative, platform-based, and relational arrangements where the objective is to co-create value. Traditional IT enabled business value therefore has been extended towards IT value co-creation that involves multiple stakeholders. In this paper, we present a conceptual development of IT-based value co-creation in the context of online crowdsourcing. Based on the existing literature, we have distinguished multiple crowdsourcing types (models) by analyzing attributes of crowd, the roles of the client, the platform and the crowd that act as key stakeholders in the value co-creation process, and describe the major interactions between the main stakeholders. Our conceptual development is suggesting different combinations of value co-creation layers to be evident in different crowdsourcing models.

Original language	English
Title of host publication	35th international conference on information systems "Building a better world through information systems", ICIS 2014
Publisher	Association for Information Systems
Pages	1312-1320
Number of pages	9
Volume	2
ISBN (Print)	978-1-63439-694-3
Publication status	Published - 31 Dec 2014
Event	35th International Conference on Information Systems - Auckland, New Zealand Duration: 14 Dec 2014 → 17 Dec 2014

Conference

Conference	35th International Conference on Information Systems
Abbreviated title	ICIS 2014
Country/Territory	New Zealand
City	Auckland
Period	14/12/14 → 17/12/14
Other	Building a better world through information systems

Keywords

crowdsourcing
IT value
IT value co-creation

Access to Document

http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1081&context=icis2014

Cite this

He, H. R., Kotlarsky, J., & Gholami, R. (2014). Towards understanding IT value co-creation in crowdsourcing: the multiple stakeholders' perspective research-in-progress paper. In 35th international conference on information systems "Building a better world through information systems", ICIS 2014 (Vol. 2, pp. 1312-1320). Association for Information Systems. http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1081&context=icis2014

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title = "Towards understanding IT value co-creation in crowdsourcing: the multiple stakeholders' perspective research-in-progress paper",

abstract = "Contemporary business environment involves IT being invested and shared by multiple stakeholders in collaborative, platform-based, and relational arrangements where the objective is to co-create value. Traditional IT enabled business value therefore has been extended towards IT value co-creation that involves multiple stakeholders. In this paper, we present a conceptual development of IT-based value co-creation in the context of online crowdsourcing. Based on the existing literature, we have distinguished multiple crowdsourcing types (models) by analyzing attributes of crowd, the roles of the client, the platform and the crowd that act as key stakeholders in the value co-creation process, and describe the major interactions between the main stakeholders. Our conceptual development is suggesting different combinations of value co-creation layers to be evident in different crowdsourcing models.",

keywords = "crowdsourcing, IT value, IT value co-creation",

author = "He, {Hee Rui} and Julia Kotlarsky and Roya Gholami",

year = "2014",

month = dec,

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booktitle = "35th international conference on information systems {"}Building a better world through information systems{"}, ICIS 2014",

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He, HR, Kotlarsky, J & Gholami, R 2014, Towards understanding IT value co-creation in crowdsourcing: the multiple stakeholders' perspective research-in-progress paper. in 35th international conference on information systems "Building a better world through information systems", ICIS 2014. vol. 2, Association for Information Systems, pp. 1312-1320, 35th International Conference on Information Systems, Auckland, New Zealand, 14/12/14. <http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1081&context=icis2014>

Towards understanding IT value co-creation in crowdsourcing: the multiple stakeholders' perspective research-in-progress paper. / He, Hee Rui; Kotlarsky, Julia; Gholami, Roya.
35th international conference on information systems "Building a better world through information systems", ICIS 2014. Vol. 2 Association for Information Systems, 2014. p. 1312-1320.

Research output: Chapter in Book/Published conference output › Conference publication

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T1 - Towards understanding IT value co-creation in crowdsourcing

T2 - 35th International Conference on Information Systems

AU - He, Hee Rui

AU - Kotlarsky, Julia

AU - Gholami, Roya

PY - 2014/12/31

Y1 - 2014/12/31

N2 - Contemporary business environment involves IT being invested and shared by multiple stakeholders in collaborative, platform-based, and relational arrangements where the objective is to co-create value. Traditional IT enabled business value therefore has been extended towards IT value co-creation that involves multiple stakeholders. In this paper, we present a conceptual development of IT-based value co-creation in the context of online crowdsourcing. Based on the existing literature, we have distinguished multiple crowdsourcing types (models) by analyzing attributes of crowd, the roles of the client, the platform and the crowd that act as key stakeholders in the value co-creation process, and describe the major interactions between the main stakeholders. Our conceptual development is suggesting different combinations of value co-creation layers to be evident in different crowdsourcing models.

AB - Contemporary business environment involves IT being invested and shared by multiple stakeholders in collaborative, platform-based, and relational arrangements where the objective is to co-create value. Traditional IT enabled business value therefore has been extended towards IT value co-creation that involves multiple stakeholders. In this paper, we present a conceptual development of IT-based value co-creation in the context of online crowdsourcing. Based on the existing literature, we have distinguished multiple crowdsourcing types (models) by analyzing attributes of crowd, the roles of the client, the platform and the crowd that act as key stakeholders in the value co-creation process, and describe the major interactions between the main stakeholders. Our conceptual development is suggesting different combinations of value co-creation layers to be evident in different crowdsourcing models.

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KW - IT value

KW - IT value co-creation

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Towards understanding IT value co-creation in crowdsourcing: the multiple stakeholders' perspective research-in-progress paper

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Keywords

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Understanding knowledge coordination dynamics in traditional and fast-response IT organizations

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