Valuing volunteer contributions to charities

Carolyn J. Cordery, Sarah Proctor-Thomson, Karen A Smith

Research output: Contribution to journalArticlepeer-review


Few charities communicate quantitative assessments of their volunteers' contributions, leading to an under-valuation of this key resource. An incomplete understanding of the volunteers' roles vis-à-vis paid staff, leads to inappropriate measurement methods being used internationally. New, more informed methods help charities provide more than a thank you to volunteers in their annual reports, however they require charities to commit to valuing the impact of their essential volunteers.
Original languageEnglish
Pages (from-to)193-200
Number of pages8
JournalPublic Money and Management
Issue number3
Publication statusPublished - May 2011


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